VXDIAG JLR DoIP stuck at find vehicle via VIN Problem Solution

Symptoms：

Vehicle model:  Range Rover sport autobiography year 2019

Device:  VXDIAG JLR VCX DoIP scanner

I have a technical question for jlr doip.

I have everything connected. All firmware updated on jlr doip.

I am using authorized dealer login. I am unable to connect. It is stuck at find vehicle via VIN. And does not proceed.

I also try using my own independent repairer login. Samething, it is stuck on find vehicle via VIN.

Here is a picture of me logging in.

The software is ok to detect Bosch doip in settings.

Internet connection ok.

This is using authorized dealer login.
Samething with my own independent login.

Obd2tool Solution:

Please update Pathfinder software to latest version (current version goes to v242 till July 2019)

Make sure you have enabled internet connection.

Test result:

I updated to V242 on JLR DoiP HDD.

I also found vx manager, automatically change to wireless. But I am using USB. I re-configure to connect USB. I can use now. Thanks.