Autel XP400 Pro PC Software Installation Download & PC Communication Error Solution

The XP400 Pro is a replacement for XP400. It adds more functionality for BMW, Mercedes-Benz, as well as EEPROM reading. With the new protocols, the end-user will be able to read over 2000 (chips, components, devices) types including EEPROM and MCU Read, additional Odometer Read/Write, and more.  Also, added functions for EWS3, W209, NEC, and more.

Autel-XP400-Pro

Download Free: Autel XP400 PRO PC Software V2.61 Setup
http://download1.auteltech.net/Download/PCSuite/PCProgrammer/V2.61/Setup.exe

How to install Autel XP400 / XP400PRO Adapter PC programmer
https://www.obd2tool.com/blog/2020/12/15/how-to-install-autel-xp400-pc-programmer-for-quick-start/

Software Update
The XP400 Pro software can be updated via the key programming tablet and a windows-based computer. This section describes two ways to update the software of the XP400 Pro.
Update via Autel’s Tablet
This function allows you to update the XP400 Pro software via Autel’s IMMO & Key Programming tablet.
1. Connect the XP400 Pro to Autel’s IMMO & Key Programming tablet via the supplied USB cable.
2. Verify the power LED light on the front panel is lit solid green.
3. Tap the “Programmer” application on the tablet’s main screen.
4. The tablet will automatically detect the software version information and download the software update if available.
Update via a Windows PC
This function allows you to update the XP400 Pro software via a Windows PC. The computer must be connected to the Internet to update the software on the XP400 Pro.
1. Connect the XP400 Pro to a PC with the supplied USB cable.
2. Verify the power LED on the front panel is lit solid green.
3. Open the PC software. If a firmware update is available for the XP400 Pro, a message will display to prompt you to update the software. Otherwise, no message displays.
4. After the update is complete, click the “About” button in the lower left corner of the PC software to view the current XP400 Pro firmware, hardware and PC software versions.

Product Troubleshooting
Here discusses errors that might occur when using the XP400 Pro and the steps to take to resolve these issues.
Vehicle Linking Error
A communication error occurs if the diagnostic tablet fails to communicate with the XP400 Pro. Please do the following to correct the error:

*   Verify that the XP400 Pro has been authorized by the diagnostic tablet.
*   Verify the Internet connection is strong and stable.
*   Verify that the power LED on the XP400 Pro is lit solid green.

PC Communication Error
A communication error occurs if the XP400 Pro fails to communicate with PC. Please do the following to correct the error:
*   Verify that the power LED on the XP400 Pro is lit solid green.
*   Ensure no firewall software on the PC is preventing communicationand that the USB port is functioning properly.
*   Ensure the USB communication status LED is blinking green.Contact technical support if the above steps fail to resolve the communication error.

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