Solved! MB SD C4 “00” Icon and Initialization Multiplexer Failed


I got the MB SD C4 Xentry and EVG7 tablet full kit.   EVG7 displays “00” icon on Toolbar.  Also failed to configure SD C4 main unit.  How can i fix it?

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Xentry Software displays error:

Initialization of diagnosis multiplexer failed

MB-SD-C4-“00”-Icon-and-Initialization-Multiplexer-Failed-3 (2) engineer working solution:

Run an sd connect c4 firmware update:

Go to C:\Program Files\Mercedes-Benz\SDConnect Toolkit, change update_automaticx, update_manualx and update_specicalx 3 files to update_automatic, update_manual and update_specical (delete the x letter).

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Go to C:\Program Files\Softing\Diagnostic Tool Set 8\8.03\Interfaces\DCDI_DPduApi\eCOM_Toolkit, change update_automaticx, update_manualx and update_specicalx files to update_automatic, update_manual and update_specical (delete the x letter)

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Restart computer update change the files’ name.

Install 6 AA batteries to SD C4/SD C5 main unit  (* SD C4 Item No. SP100-E does not require battery installation)

Connect OBD main cable with vehicle with 12V adapter.

Right click on lower right corner of the computer and select Administrator, then choose Software Update

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Update, and three files one by one until succeed.

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Note: The update process can be applied to SD Connect C5 clone as well.


Thank you. Now the SD Connect C4 is working.

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