Xtool X100 Pad2 GetUpdateListEx Error Code = 5

Device: Xtool X100 Pad2 key programmer
S/N: X100PAD2-*****
Customer: While trying to update X100 pad2, I typed in the activation code, but I got GetUpdateListEx: Error code = 5, and the screen showed the configuration was wrong and asked me to re-activate it or contact XTOOL. The homepage was blank. It tried updating but failed to connect to the server. Could you please check what’s the problem?
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Answer from OBD2TOOL:
X100 pad2 software supports free updates only for two years. After that, the update fee is 395USD/year. The trouble encountered is caused by an expired free upgrade period. You can pay one year update here:


X100 pad2 can perform key programming, mileage adjustment, oil service light reset, EPB/DPF reset, and OBD2 engine diagnosis etc. Its full version supports VW 4th & 5th generation IMMO programming. Check the link below for more details:
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